Return Policy

What is your returns policy?

Polara Golf New Zealand accepts returns for refund up to 30 days after the purchase date. We are unable to do Exchanges.

Requirements:

Item(s) are in original condition (i.e. The item is in its original packaging, and the item is unworn, unused and as sold). If the item/s are returned opened or with the packaging defaced your refund will be processed less a 20% restocking fee.

Items must be appropriately packed inside a parcel, return bag or box. We cannot be held responsible for damage caused in transit where you have taken inappropriate care in returning your items.

NOTE: If your return does not meet the conditions outlined above, your return may be declined and sent back to you.

Do I have to pay for return shipping?

Yes, you will need to post item/s back to Polara Golf New Zealand.

CHANGE OF MIND: If you have changed your mind about your purchase or have ordered the incorrect size/specification, your item must be posted back to Polara Golf New Zealand at your expense.